call center employee
Blog,  Side Hustles,  Small Money Earners

Become A Virtual Call Center Employee

 

What is a Virtual Call Center?
A virtual call center is a call center in which the organization’s agents are geographically dispersed, rather than being situated at the organization’s office. In this setup, most of the agents work from their homes.

When a customer calls the company’s main office for inquiry, complaint, or orders a product, virtual call centers route incoming calls to the home agent’s phone.

Home agents receive a script that tells them how to answer possible questions so they can respond to routine customer service inquiries, receive a complaint, or sell a product.


Suitable For

1. Almost anyone.

2. More suitable for people who love to talk and explain things orally with the proper argument.


Skills Required 

1. Fluency in the language in which you are going to operate.

2. Ability to read a script and make it sound natural.

3. Ability to explain things by covering all aspects, orally on a phone.


What You’ll Need

1. A quiet, distraction-free place to work online from home.

2. A corded telephone.

3. A dedicated landline with telephone service.

4. A corded headset that is compatible with your corded telephone.

5. A computer with a wired connection to the internet.


How To Get Started

Following is the list of websites where you can enroll to become an agent at a virtual call center company.

WorkingSolutions.com
LiveOps.com
Expected Earnings –
You can expect to earn between $7 to $15 per hour. You’ll also earn commissions on any sales made by you.

working in virtual call center company

 

 


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Join Wealthy Affiliate here

 

 

Do read other articles as well. And please give your feedback and comments so that others can benefit from your knowledge.

I am a compulsive chips-eating monster and a book-worm, thrown into one. Love the sea & the mountains alike, though what really makes me happy is the rain. My new interest is playing the piano, & am seriously contemplating learning to fly a plane next. And, did I forget to mention, I'm gonna be your the-girl-next-door-easygoing-namedropping-millionaire by the coming year. Wish me luck! Together we could be unstoppable; so hit the SignUp button, if you care to be awesome.

32 Comments

  • Tom

    Hey,

    This is such an interesting and informative article. I didn’t know we could become a virtual call center employee, and work from our homes doing it. I know a good number of people who have been furloughed and lost their jobs during this Covid time. They could really do with something like this, aos I am going to share this article with them.

    I will encourage them to take this seriously and if they have any questions or issues then they will get in touch, if that is OK with you?

    Thank you for sharing and keep up the great work.

    All the best,

    Tom

  • LJ Kudos

    hi,

    I had no idea you could do this from the comfort of your own home. Under the current circumstances this would work very well for many people.

    great post for people on the look out for options. very useful information.

    Thanks.

  • anna McGarvie

    I knew about call centers, but I wasn’t aware that you can now do this from your own home. Of course, now the more I think about it, the more this makes sense! Duh!
    If I wasn’t already working and doing something that I love, I may have tried this call center idea as I do love talking to people on the phone.

    Great article!
    Anna

  • Nina

    I used to work in a call center as a student, but I hadn’t even thought about the opportunity of a virtual call center. Thanks for the great idea and good description. This is definitely one of the options where you can earn some extra money from home.
    Friendly greeting,
    Nina

  • Yvonne

    Hello Aparna
    The call centre is ideal for people wanting to earn extra cash, especially during the pandemic when people are forced into lockdown. The amount of money earns admittedly is not much. Wealthy Affiliate sounds like a great program. How much training. does the call centre provide in comparison to WA? and Does the call centre have a community of supporters like Wealthy Affiliate?

  • Kathy

    Virtual call center emplyee sounds like a good way to earn extra cash. Though the money you earn isn’t huge, it could help pay for extras such as holidays, or home makeovers. I agree that Wealthy Affiliate is one of the few programs that are genuine and actually help you build a successful online business. Thanks for sharing:)

  • C.N.

    Thank you so much for sharing this relevant and highly useful inforamation, Aparna! Two of my cousins are currently working as virtual call center representatives, and they seem quite pleased with their positions so far. They appreciate the fact that they’re able to make money (they’d both admittedly like higher salaries, but are happy they have an opportunity to make more via commissions from sales), can work from home, and have a semi-fiexible schedule. Given the staggering unemployment rates in our world today, this is a great opportunity for people to get their feet wet and put money into their pockets. God bless you!

  • Lenka

    A virtual call center assistant is definitely a great opportunity to work from home, especially nowadays when many people are laid off or are forced to stay at home become of the lockdown. Everything is moving online and we have to adapt as well.

  • Gorjan Spirkoski

    I’ve thought of doing a lot of similar online jobs before, but I never actually looked into becoming a Virtual Call Center employee. Have you had any experience working as one, or is it just something that you inform your reader of?

    PS: I checked out WA, and it exceeds my expectations! Thanks for recommending it.

  • Femi

    Hi Aps,

    You article is so apt for such a time as this with the pandemic forcing many people re-examine the we conduct business.

    Personally, I have continued to work since the beginning and throughtout the outbreak and my job is not under threat of being shutdown – thank goodness. But I know folks who have lost jobs, whose businesses have been adversely affect and as such have to look for other opportunities. People who can benefit from this type of home working and I will be sharing this with them.

    Thanks again.
    Femi

  • JK

    Hi ,this is really interesting .Is there a virtual call center which uses French ?Thank you for sharing this with me ,my friend is also looking for a job which can be done from home ,i am going to send this to him ,i am sure he is going to like it .Thank you for this nice article !

  • Daisy

    Thank you for the sharing. I heard of Virtual Call Center Employee before I read your post but I did not get details that I need. Your post provided me with insightful information and I will check these websites you mentioned.

  • Habib

    This is a great opportunity for those who are good at talking, making conversation, able to convince and read the relevant language script fluently.

    I hope more and more people get to know this fantastic way to make money online. I also love the ideas of joining the Wealthy Affiliate who offer first class training and support to make your financial dream come true.

    Many thank for this detailed post.

  • John

    Thanks for the information. I wrote down the two websites you mentioned about virtual call centers. This will be very useful. Especially during a global pandemic.

  • Melissa Jiggetts

    This is a great article and a wonderful way to make money from home. Many people surprisingly don’t know about virtual call center opportunities. Thanks for sharing this informations!

  • Andrey

    Dear Aparna
    Thank you very much for your fantastic website that shows the most effective approach to start up your own online marketing business which can grow gradually. I hope more people will know about your website and follow your guidance.

    Kind regards,
    Andrey

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